GolfSave Privacy Policy
Effective Date: 1 st March 2026
Summary at a Glance
This Privacy Notice explains how GolfSave (operated by Pro GAME UK Ltd) collects, uses, and protects your personal data when you use our website and mobile app.
We collect registration details, golf club membership information, preferences, and limited device data to provide access to member offers, discounts, vouchers, and cashback opportunities.
GolfSave acts as a facilitator connecting members with third-party merchants and offer providers. Where purchases are made (such as gift cards), transactions are completed directly with the third-party provider. GolfSave does not process payments and does not store payment card information.
We take data protection seriously and comply with UK GDPR.
1. Who We Are
GolfSave is operated by Pro GAME (UK) Ltd, registered in England & Wales
(Company No: 07710999), with its registered office at White Gates, Cheapside Lane,
Denham, Buckinghamshire, UB9 5AE.
We are the Data Controller for the purposes of UK data protection law (UK GDPR
and the Data Protection Act 2018).
Contact: privacy@golfsave.co.uk
2. What Data We Collect
We may collect the following categories of personal data:
Registration & Account Data
- First name and surname
- Email address
- Password (securely encrypted)
- GolfSave membership number
- Golf Club ID
- Golf club membership number (if applicable)
- Address (including city, county and postcode)
- Phone number
Preferences
- Categories of offers selected within the app
- Marketing and communication preferences (email, SMS, phone, post)
Device & Technical Data
- Device type and operating system
- IP address
- App and website usage data
- Log-in activity
- Push notification token (if enabled)
- Analytics data (e.g. Firebase, Google Analytics)
Wallet & Camera Access
If you use the in-app wallet feature to store loyalty or membership cards:
- Card details and barcode images are stored locally on your device only.
- Wallet data is not transmitted to or stored on GolfSave servers.
- The app may request camera access solely for the purpose of scanning and storing barcode images locally.
Communications
- Information provided when contacting us via email, SMS, WhatsApp, phone, social media or in-app support.
We do not intentionally collect data from individuals under 16.
How We Use Your Data
We process your personal data for the following purposes and rely on contractual
necessity, consent, legitimate interests, and legal obligations as our lawful bases for
processing:
To Provide GolfSave Services
- To create and manage your account
- To verify golf club membership
- To provide access to member benefits
- To enable voucher downloads and offer access
To Facilitate Third-Party Offers
GolfSave connects members with third-party merchants and offer providers.
Where you choose to purchase a gift card or access an offer:
- Transactions are completed directly with the third-party provider (e.g.
- Blackhawk Network or affiliated retailers).
- GolfSave does not process payments.
- We do not store payment card details.
- We are not the merchant of record.
Third-party providers operate under their own privacy policies and terms.
Marketing & Communications
- To send marketing communications where you have opted in
- To send updates, promotions, or new partner announcements
- To deliver push notifications (if enabled)
You can opt out at any time via app settings, unsubscribe links, or by contacting us.
Analytics & Service Improvement
- To analyse usage and improve our services
- To monitor performance and maintain security
Legal & Regulatory Compliance
- To prevent fraud
- To comply with legal and regulatory obligations
Marketing and Communications
You may receive marketing communications where you have provided consent or
where we rely on legitimate interests.
You can withdraw consent at any time by:
- Updating your app settings
- Clicking unsubscribe in emails
- Contacting us directly
We do not sell your personal data.
5. Sharing Your Data
We only share your data with trusted service providers where necessary, including:
- Hosting and cloud providers
- Analytics platforms (e.g., Google Analytics, Firebase)
- Communication providers for email, SMS, and push notifications
- Affiliate networks where tracking is required for commission attribution
We do not share personal data for unrelated third-party advertising.
We require all service providers to process personal data in accordance with
applicable data protection laws.
6. International Transfers
Where we transfer your personal data outside the UK, we ensure safeguards are in place such as Standard Contractual Clauses or UK Addendums to protect your data.
7. Data Retention
We keep your data for as long as you have an active GolfSave account.
If you close your account, we may retain certain information for up to 6 years for legal, tax, or fraud prevention purposes.
8. Security
We implement appropriate technical and organisational security measures to protect your personal data, including encrypted data transmission (HTTPS) and secure authentication systems. Access to personal data is restricted to authorised personnel only.
If your device supports biometric authentication (such as Face ID or Touch ID), you may choose to enable this feature to secure access to the GolfSave app wallet. Biometric authentication is managed entirely by your device’s operating system. GolfSave does not collect, store, or process biometric data.
9. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Object to processing
- Restrict processing
- Data portability
- Withdraw consent at any time
You can exercise these rights by contacting us at privacy@golfsave.co.uk.
You also have the right to complain to the UK Information Commissioner’s Office
(ICO).
10. Cookies & Tracking Policy
Our website uses cookies and similar technologies to enhance functionality and
analyse performance. Please see our separate Cookie Policy Cookie Policy for
further information.